First Nations Community Services Administration
First Nations Initiatives
In order to provide the best possible services to their community members, Yukon First Nation governments need skilled and knowledgeable employees. Yukon College’s First Nations Initiatives is proud to deliver the FNCSA program their community service employees need to be confident and competent in their work.
First Nation Community Services Administration (FNCSA) is made up of short, practical courses; the knowledge and skills you gain today can be used at work tomorrow. The courses are specifically designed to help First Nation Government employees and their departments provide consistently excellent services to community members. It will be of interest to you if you are working in any First Nation government department that offers community programs or services, including Education, Employment & Training, Workforce Development, Economic Development, Health, Social & Community Services, Justice, etc.
The First Nations Community Services Administration certificate is made up of the follow 12 courses:
- FNCS 001: Time Management
- FNCS 002: Conducting Research
- FNCS 003: Analyzing Client Training Needs
- FNCS 004: Knowledge of Contracts and Agreements
- FNCS 005: Developing Employment/Training Opportunities
- FNCS 006: Problem Solving & Conflict Management
- FNCS 007: Career Counseling for Individuals
- FNCS 008: Evaluation of Projects
- FNCS 009: Developing and Monitoring Budgets
- FNCS 010: Maintaining and Using Databases
- FNCS 011: Partnerships and Proposals
- FNCS 012: Working with Clients
You can register for individual courses or for the entire program — your choice!
Each course is twenty (20) hours in duration. To be eligible for the First Nation Community Services Administration Certificate, you must successfully complete all twelve courses.
Please note that FNCSA courses are unaccredited.
- Employed by a Yukon First Nations government in a capacity that offers community programs or services.
- Please contact First Nations Initiatives for more information and to register: firstname.lastname@example.org or 867.668.8740.
First Nation Community Services Administration is an open enrollment program which means that, if you are over the age of 18 and employed by a Yukon First Nations government in a capacity that offers community programs or services, you can register. There are no academic prerequisites to enroll, and you do not need to go through an admission process.
You can register for one or more courses or for the entire program.
You may register for and attend courses in any order.
Each course in First Nations Community Services Administration is approximately 20 hours of coursework. Courses are self-paced and will usually run for 4 to 5 weeks.
Tuition for credit programs is calculated per course credit. See Tuition and Fees.
Ancillary Fees 21 KB
There are no ancillary fees for this program, but a headphones or speakers, as well as computer and internet access, are required.
FNCSA course costs are $395 + GST per course.
The program’s course delivery is designed to accommodate the needs and schedules of working adults and allow integration with work and family life.
Course delivery is 100% online, with technical and course help provided throughout. General tutoring and support is available in-person through your local Community Campus and course-specific tutoring can be accessed via email or telephone.
First Nation governments can also arrange to have courses tailored to their specific needs and delivered on-site to groups of employees.
Please note that the courses that make up this program are not designed for university transfer. If you are looking for courses related to Yukon First Nation governance that could act as credits towards a university degree, please look at Yukon College’s First Nation Governance & Public Administration program or Heritage and Culture Certificate program.