Healthy interpersonal relationships are central to our happiness, overall well-being, and workplace success. Effective communication skills are critical in such interpersonal relationships. This course uses an experiential and self-reflective approach. It aids students in the development of personal strengths and self-awareness that contribute to communication skills and positive relationships with others in daily life and in the workplace. Attention is given to many influences and factors affecting interaction (self-concept, perception, emotions, listening, verbal and non-verbal messages, cultural and situational differences and dealing with conflict).